Massive Data Migration for Axepta BNP Paribas Fortis

Background

The project entailed a detailed and delicate operation to transfer a significant customer portfolio from Wordline to Axepta due to an acquisition. The main challenges were:

Maintaining data integrity to ensure the complete and accurate transfer of customer records without any loss or errors.
Protecting data confidentiality by securing personal and financial information from any breaches throughout the migration process.
Preserving operational continuity to reduce any interruptions in customer services during the transition.

Additionally, the requirement for a smooth integration of different data systems and structures across both organizations added complexity to the migration, demanding thorough planning and careful execution.

Industry:

Finance

Location:

Belgium

Services Used :

Enterprise Architecture

Cybersecurity Solutions

Custom Software Development

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Solution

Data Mapping and Validation Tools: Implement tools to accurately map and validate the data from all the systems impacted by the migration for ensuring no loss or errors in customer records during transfer. This step is crucial for maintaining data integrity.
Encryption and Security Protocols: Employ strong encryption methods and security protocols to protect personal and financial information.
Downtime Minimization Strategies: Develop strategies to minimize operational downtime, such as conducting the migration in phases or during off-peak hours. This approach helps in preserving operational continuity and reducing interruptions in customer services.
Cross-Platform Integration Solutions: Leverage API-based solution to facilitate the integration of different data systems and structures. This address the complexities of merging the technological infrastructures of both organizations.
Comprehensive Testing and Quality Assurance: Conduct extensive testing and QA sessions to ensure the migration process does not adversely affect the data integrity, security, and operational continuity.
Data Backup and Recovery Plan: Establish a robust data backup and recovery plan to quickly restore any lost or corrupted data during the migration. This was a critical safety net for maintaining data integrity.

Result

The transfer of a customer portfolio from Wordline to Axepta resulted in accurate data migration, enhanced security and uninterrupted services, meeting regulatory standards. Stakeholder satisfaction increased, operational efficiencies improved, and the foundation for future growth was established, demonstrating a strategic win and enhanced market position for Axepta.